Many people are confused about the terms managed IT services and outsourcing, and think that the two mean the same. However, there are some major differences between these two. IT outsourcing is related to the deployment of IT infrastructure, whereas Managed IT services are concerned with the management of IT-related services. If you are also a business owner and planning and looking for a managed service provider in Sarasota then it is better to know the difference between the managed services and outsourcing before coming to the final decision.
What is IT outsourcing?
IT sourcing is the process of hiring IT infrastructure services from a third party. But they do not manage the sources they provide, instead, the in-house team manages all the IT resources. Generally, business owners sign short term contracts with a person who offers IT services. These service providers handle a specific IT task of the organizations.
Here are some of the advantages of IT Outsourcing -:
- The in-house team gets more time to concentrate on core IT concerns.
- It helps in getting a more efficient output.
- It decreases labor costs and saves money.
- Give access to skilled resources
The IT outsourcing providers are expert enough to fulfill your web development, web designing, and phone app development needs. They always focus on the latest and most effective technologies and have good knowledge of upcoming trends and threats
of the IT sector.
What is Managed IT Services?
The managed IT services serve both things, i.e they deploy the IT infrastructure as well as manage it remotely. The MSP i.e managed service providers take the responsibility of all IT operations and also provides 24*7 technical support. They charge a fixed fee every month from their clients. Managed IT services include backup and disaster recovery, cloud solutions, network monitoring, storage services, help desk support, technical support, mobility, etc.
Here are some of the benefits of managed IT services -:
- They increase the efficiency of the employee
- They boost productivity
- Results in a high return on investment
- Helps in minimizing the downtime
- Controls IT costs
- Increase the security of IT-related operations
Remote server monitoring is the most basic type of managed IT services and is used by 90 out of 100 IT companies. The emergence of cloud computing services has given a new vision to the IT managed services industry. It enhances business operations by providing cloud-based technical support.
Key Differences Between Managed Services And Outsourcing
- Managed Services are for long-term-:
The outsourcing is meant for a very short period, it’s a type of contract that exists for a few months. On the other hand, managed IT services are tended for a long time and are the permanent solution to the problem. The MSP works as part of a team in the organization, while outsourcing providers fix the specific technical issue, for a temporary basis.
- Managed IT services provider does not work on the “break-fix” model -:
In receipt of IT services, the MSP sets a monthly fee for you, which enables you to know the cost upfront. In the modern era, MSP charges on a per-user or per-device support basis.
Whereas most of the outsourcing providers work on break-fix models. The overall cost in the case of outsourcing will depend on the deal, the service provider can also charge on an hourly basis.
- The MSP offers 24×7 Support -:
The managed service providers in Sarasota offer 24 – hours a day and 7 days a week tech support to their clients, which ensures the organizations that their systems are always protected from threat. Whereas if you opt for outsourcing services you will not get 24×7 Support.
In Final Words
Now you know the main difference between managed IT services and outsourcing and can make the right decision whether to outsource IT or go for managed IT services. These two have their unique benefits, outsourcing is best if you have enough in-house IT staff otherwise it is better to hire MSP
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