Quick Fixes To Resolve QuickBooks Error 15270

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QuickBooks Error 15270 commonly occurs when you update payroll. Error 15270 often displays an error message on the screen stating, “Error 15270 the payroll update did not complete successfully. The update is missing a file”. Multiple reasons can be behind this error, and this blog will help you diagnose the right cause for your error. The blog will try to cover the basic knowledge that you’ll require to resolve this error on your own effectively.

You can also ring the professional team of QuickBooks at (1-855-948-3646) if you need immediate answers to any of your queries.

Causes Of Update Error Code 15270

There are undoubtedly many reasons behind this error. What you should really know is the reason for your error. Effectively diagnosing your error can help you follow the measures that you require to fix this error. Go through the points given below:

  1. The computer is attacked by some malware or virus.
  2. Some other QB processes are running in the background.
  3. Your internet connection experienced an interruption during the update process.
  4. You windows version is not compatible with the updates you are trying to install.
  5. QuickBooks is installed partially or with errors.
  6. Internet Explorer is not your default browser.
  7. You have entered an incorrect EIN or Employer Identification Number.

With the reasons out of your way, you can now move to the following section that’ll cover the solutions in-depth.

Solutions For QuickBooks Update Error 15270

The number of solutions for this error can be multiple. However, you must focus only on those solutions that’ll help you resolve the cause of your error. Some of the answers for this error are discussed below:

Solution 1: Set Internet Explorer As The Default Browser

Taking steps to set Internet Explorer as the default browser can effectively fix this error once and for all. Go through the measures stated below:

  1. Access Internet Explorer.
  2. Click on the Gear symbol. Now, hit on Internet Options.
  3. In the Programs tab, you can click on Make Default.
  4. Click on Apply and finally click OK.

Move to the following steps if these measures haven’t fixed your error.

Solution 2: Check Payroll Service Key

You can verify the payroll service key to fix this error. Go through the measures explained below:

  1. Open QuickBooks. Now, from the Employees tab, move the cursor to the My Payroll Service. Now, choose Manage Service Key.
  2. From the QB Service Key window, click on Edit to see your payroll service listed. Now, click on Add if no payroll service gets displayed in the Window.
  3. Click on Edit and note down the Service Key and click on Remove.
  4. Click on Yes in the confirmation window.
  5. Click on Add after removing the service key.
  6. Enter the Service Key and Employer Identification Number. Now, click on Next and Finish.
  7. In the Payroll Update window, click on OK. Now, make sure that the payroll subscription is showing the Active Status.


QuickBooks Error 15270 is an easy to fix error, provided you know the ways to fix it. This blog covers the solutions that can help you resolve this error in one go. You have to make sure to implement the steps correctly. Also, go through the causes mentioned in this blog, as they’ll help you build your effective strategy. With this out of the way, you can now quickly fix error 15270 on your own.

For more in-depth information, you can reach out to the professional team of QuickBooks at (1-855-948-3646).

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Alfred Williams, a distinguished business writer, navigates the corporate landscape with finesse. His articles offer invaluable insights into the dynamic world of business. Alfred's expertise shines, providing readers with a trustworthy guide through the complexities of modern commerce.