QuickBooks Error 15222: What is it and How to Get Rid of it

QuickBooks Error 15311: Reasons, Symptoms and Quick Solutions
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QuickBooks garners respect from all over the world when it comes to the best accounting and financing software. QuickBooks comes with numerous features and tools that assist hundreds and thousands of people in taking care of their regular business activities. The point that makes QuickBooks different from other accounting software is its extremely easy and user-friendly interface. However, despite being so advanced and well designed, QuickBooks is suspectable to errors and bugs. In this post, we are going to talk about one of the 15xxx series errors, QuickBooks error 15222, which generally occurs when a user tries to download the latest updates of QuickBooks Desktop or payroll. Through this post, we intend to discuss with you the reasons causing such an update error and the solutions to rectify it.

Want to get rid of QuickBooks error 15222 without wasting your precious time on implementing any tiresome troubleshooting solutions? If your answer is yes, feel free to speak to our QuickBooks expert team at the toll-free number 800-583-0572.

What can be the reasons behind error 15222 in QuickBooks Desktop?

Error 15222 in QuickBooks Desktop usually takes place when the antivirus application installed on the computer blocks QuickBooks Desktop from performing any actions. But there can be other reasons also, such as follows:

  • The Internet Explorer function fails to verify QuickBooks digital signatures.

What needs to be done to fix QuickBooks error 15222?

Solution 1) Manually configure the antivirus application security settings for QuickBooks Desktop

Procedure to configure the security settings of PC Tools Internet Security

Unblock the QuickBooks files that are quarantined:

  • Right-click the icon of PC Tools Security and select the Open option.
  • Click on the Settings menu located at the top menu bar.
  • From the drop-down menu, select the Quarantine option.
  • Find the select the QuickBooks files that are quarantined.
  • After selecting the QuickBooks files, click on the Restore button and then the Yes button to confirm.
    At last, click on the OK button.

Secure QuickBooks files from behind scanned by PC Tools Internet Security:

  • Right-click the icon of PC Tools Security and select the Open option.
  • Click on the Settings menu located at the top menu bar.
  • From the drop-down menu, select the Global Action List option.
  • Click on the Add button to find and select the QuickBooks files that need to be secured from being scanned.
  • At last, click on the OK button.

Procedure to configure the security settings of AVG Anti-Virus

Unblock the QuickBooks files that are quarantined:

  • Right-click the AVG Anti-Virus icon and select the Open option.
  • Click on the History menu located at the top menu bar.
  • From the drop-down menu, select the Virus Vault option.
  • Find and select the QuickBooks files that are quarantined.
  • After selecting the QuickBooks files, click on the Restore button.
  • Click on the Close button.

Solution 2) Get the QuickBooks digital signatures installed on the computer

  • Close down QuickBooks Desktop if it’s running.
  • Press the Windows and R keys together on the keyboard to open File Explorer.
  • Navigate to the following path: C:\Program Files\Intuit\QuickBooks.
  • Find the QBW32.exe file and right-click on it.
  • From the drop-down list, select the Properties option.
  • Click on the Digital Signature tab.
  • Select Intuit,Inc. in the signature list.
  • Click on the Details button.
  • Click on the View Certificate button located at the Detail Signature Details window.
  • On the Certificate window, select the Install Certificate option.
  • Click on the Next button and then the Finish button.
  • Restart the computer.

Conclusion:

If you are unable to get over QuickBooks error 15222 even after going through both the troubleshooting solutions mentioned in the above post, then the security settings of Internet Explorer might be faulty due to which QuickBooks has been failing to connect to the update server. Therefore, our recommendation for you is to configure the security settings of Internet Explorer for QuickBooks Desktop and check if this fixes the error or not. You can also ask for further troubleshooting assistance rectifying the update error from our QuickBooks support team at the toll-free number 800-583-0572.