QuickBooks Payroll Not Working: What to Do Now?

QuickBooks Payroll Not Working: What to Do Now?
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QuickBooks Payroll Not Working is an error message that occurs when you face network connectivity issues. You can also face other error messages as well, some of which are “QuickBooks Payroll Connection Error” or “QuickBooks Payroll Network Problem”. All these error messages clearly state that you are unsuccessful in connecting to your internet. Hence, try and resolve your network issues first to get rid of this error message. This blog will exclusively cover all the steps you can take to fix this error message.

Still, feel stuck? If you do, it’s best to contact the professional team of QuickBooks at (1-855-948-3646) that can help you resolve this error message professionally.

Causes of QuickBooks Online Payroll Issue

There are a multitude of factors responsible for this error message. Before you go on implementing the solutions for your error message, it’s best to understand the reasons for your error message. Doing this will help you fix this error message quickly. Go through the points given below:

  1. The time and date on your system are incorrect.
  2. A computer firewall is preventing QuickBooks from accessing the internet.
  3. The application cannot connect with the server because of a Network Time Out error.
  4. Some issues with your network connection.
  5. You are using Multi-User mode to send the payroll.

With the causes discussed, you can now move to the following section that’ll cover the solutions to the error message.

Methods To Resolve QuickBooks Payroll Issue Today

From the beginning, you must understand that there’s no best solution. However, there’s certainly a right solution. This means you should only implement those measures that are most likely to resolve the cause of your error message. Now, go through the measures stated below.

Method 1: Flush DNS

Flushing the DNS can help you fix this error message quickly and smoothly. Go through the measures discussed below:

  1. Press the Windows + R key together. This should open up the Run window.
  2. You can now type CMD in the text box of the Run window. Now, click on Enter and click on OK.
  3. Type ipconfig/flushdns.
  4. Hit the Enter key on your system.
  5. Attempt to send the payroll one more time.

If these measures don’t fix your error message, try the following method.

Method 2: Reimpose Advanced Settings Of Internet Explorer

It’s easy to restore advanced settings of Internet Explorer with a few measures to resolve this error message effectively:

  1. Exit QuickBooks.
  2. Click on Tools in the Internet Explorer and choose Internet Options.
  3. In the Advanced tab, click on Restore Advanced Settings.
  4. In the settings, make sure that Use TLS 1.0 is checked. Also, check that Use TLS 1.1 and Use TLS 1.2 should be unchecked.
  5. Click on OK and exit the Internet Explorer.
  6. Restart your system and try to send the payroll one more time.

If these steps don’t work, go through the next set of measures.

Method 3: Clear Internet Explorer History

You can clear your Internet Explorer browsing history to get this error message fixed. Follow the measures given below:

  1. Open Internet Explorer.
  2. Open the General tab and click on Browsing History.
  3. Tick the Temporary Internet Files and Internet Files.
  4. Click on Delete and then click on OK.
  5. Try to send the payroll.


QuickBooks Payroll Not Working is an easy to resolve error message with the measures stated in this blog. Make sure to execute or perform all the steps with perfection. With this in mind, you can resolve this error message in no time.

You can also connect with the professional team of QuickBooks at (1-855-948-3646) if you need expert advice or suggestions.

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Alfred Williams, a distinguished business writer, navigates the corporate landscape with finesse. His articles offer invaluable insights into the dynamic world of business. Alfred's expertise shines, providing readers with a trustworthy guide through the complexities of modern commerce.